Contact information
Contact Information
DoorSpace is committed to providing customers with accessible support throughout their shopping experience.
Whether you need information before purchasing or assistance with an existing order, our customer support team can help with general product, order, shipping, return, and refund inquiries.
Store Information
Business Name: DoorSpace
Website: DoorSpace.shop
Customer Support Email: support@DoorSpace.shop
Phone: (905) 513-8200
Business Address:
Réserve Indienne de Kahnawake No 14
Kahnawake, QC J0L 1B0
Canada
Customer Support
Customers may contact us regarding:
- Product information
- Order status
- Tracking information
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect products
- Order changes or cancellations when available
- General store inquiries
When contacting us regarding an existing order, please provide your order number and the email address associated with your purchase whenever possible.
This allows our support team to locate the relevant order more efficiently.
Returns
DoorSpace provides eligible customers with Free Returns within 30 days of delivery.
Before returning merchandise, please contact support@DoorSpace.shop for return instructions.
Shipping
We provide Free Worldwide Shipping, with an estimated standard shipping time of 7–10 business days.
Actual delivery times may occasionally vary because of carrier operations, customs processing, weather, holidays, or other circumstances outside our reasonable control.
Customer Communication
We aim to respond to customer inquiries as quickly as reasonably possible. Response times may vary depending on inquiry volume, weekends, public holidays, and the complexity of the request.
For the most efficient assistance, please contact us using the email address listed above.